Right of Withdrawal

You have the right to withdraw from this contract without giving any reason within fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

Motorheld24 GmbH
Mittelweg 144
20148 Hamburg
Germany
Telephone: 01709601388
Email: info@motorheld24.de

by a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form, although you are not required to do so.

To comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs incurred because you chose a type of delivery other than the cheapest standard delivery offered by us), without delay and in any event within fourteen days from the day on which we received the notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or deliver the goods to us without delay and in any event within fourteen days from the day on which you notify us of your withdrawal from this contract. You will have complied with the period if you send the goods before the expiry of the fourteen-day period.

You are responsible for the direct costs of returning the goods. For goods that cannot normally be returned by post due to their nature, these costs are estimated at EUR 140.00.

You will only have to pay for any reduction in the value of the goods if this reduction is due to handling of the goods that was not necessary to examine their nature, characteristics and functioning.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

To:

Motorheld24 GmbH
Mittelweg 144
20148 Hamburg
Germany
Telephone: 01709601388
Email: info@motorheld24.de

I/We hereby withdraw from (*) the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)

Date and signature of the consumer(s) (only for notifications on paper)

(*) Delete where not applicable.