General Terms and Conditions – (as of 10/2026)

Provider and Contractual Partner

Motorheld24 GmbH 
Management:
Brigitta Preis 
Mittelweg 144
20148 Hamburg

Tel.:         +49/ (0) 1709601388 

Email:      info@motorheld24.de 

Commercial Register Court: Amtsgericht Hamburg 

HR No.:     HRB 179999 

VAT ID:   DE359945881 

§1 - Scope

(1) These terms and conditions of Motorheld24 GmbH (hereinafter: "Seller") apply to all sales, deliveries, and services provided by the Seller that the Customer purchases from the Seller via the online shop.
The inclusion of the Customer's terms and conditions is rejected unless the parties have expressly agreed otherwise.

(2) "Customers" include both consumers and entrepreneurs, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity. In contrast, an entrepreneur is any natural or legal person or legally recognized partnership that, when entering into a legal transaction, acts in the course of their self-employed professional or commercial activity.

§2 – Conclusion of Contract

(1) The Customer's ordering process begins by placing a product in the shopping cart. This is done via the "Add to
shopping cart" button on the product overview or product detail page. In the shopping cart, the Customer can change the order quantity using the "+/-" buttons or remove a product from the shopping cart by clicking the "Delete" icon.


a) Orders via the "Checkout" button:
Once the Customer has filled their personal shopping cart with the products they want, they can continue the ordering process via the "Checkout" button on the following page. In the next ordering step, the Customer has the option to select a payment method offered by the Seller. To do this, the Customer must activate the
field for the respective shipping method with a "click" and
confirm the selection via the "Review order" button. The Customer can then select a shipping method offered by the Seller. To do this, the Customer must also activate the desired shipping method with a "click" and confirm the selection with the "Review order" button. The Customer will then be in the order overview.

b) Order via "Directly to PayPal" Optionally, the Seller offers the ordering process via "PayPal". To use this ordering option, the Customer must be registered with "PayPal" or directly store their billing details with "PayPal". If the Customer selects this ordering option, they will be redirected to their member account after entering their email address registered with "PayPal"
and the associated password, and can select the corresponding billing address stored with "PayPal". In the event of ordering without a PayPal member account, the Customer's entries are confirmed via the "Agree and continue" button. After completing the details, the Customer will be redirected to the Seller's online shop and will be in their order overview. Any corrections to the entered data that the Customer wishes to make can be made via the respective input field, which can be accessed by a "click".

(2) Order processing and communication are carried out via email . The Customer must therefore ensure that the email address they have provided for order processing is correct, so that correspondence can be carried out via this address. If spam filters are used, the Customer must ensure,
that all emails sent by the Seller or their order processing service provider for order processing are received.

§3 - Contract Storage

In the order confirmation, the Customer receives their order details, as well as
the GTC  -customer information and the right of withdrawal policy along with the model withdrawal form
via email. The contract text is not stored by the Seller after the conclusion of the contract. Therefore, any further permanent backups of the offer must be
arranged by the Customer themselves .

§4 - Prices

The prices stated by the Seller include all price components
incl. the respective German value added tax. The value added tax is shown separately. Any additional
packaging and shipping costs incurred will be shown separately for the respective
product offer. Other price components, such as additional taxes, customs duties, or other levies,
may apply to cross-border deliveries.

§5 - Payment Terms

Payments can be made as follows:

-by bank transfer (prepayment) After purchase, the Customer will be informed of the Seller's account details for payment. Once the payment amount has been credited to the specified
Seller account, the goods will be shipped.

-via PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg During
the order, the Customer will be redirected to the PayPal page, through which
the Customer initiates payment to the Seller.
The prerequisite for this is a Customer member account with the company
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. After PayPal confirms  the payment, the goods will be shipped. The Customer's PayPal account will be charged upon dispatch of the order. Please also note the PayPal GTC in this regard, to which you agreed when opening the Customer account with PayPal.

-by credit card via PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg 

During the order, the Customer will be redirected to the PayPal page, through which the Customer initiates payment to the Seller by credit card. After submitting the order and the payment being confirmed
by PayPal, the goods will be shipped. The charging of the bank account
or credit card depends on the processing by the Customer's bank or the credit card issuing institution of the Customer.
Please also note the PayPal GTC in this regard, to which you
agreed when opening the Customer account with PayPal. If you do not have a PayPal account, please note the respective
terms and procedures of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full?lo-cale.x=de_DE

-by direct debit via PayPal (Europe) S.à r.l. et Cie, S.C.A.,  Luxembourg

During
the order, the Customer will be redirected to the PayPal page, through which
the Customer initiates payment to the Seller by SEPA direct debit
via PayPal. After submitting the order and the
payment being confirmed by PayPal, the goods will be shipped. The
charging of the bank account by PayPal depends on the processing
by the Customer's bank. Please also note the PayPal GTC in this regard, to which you agreed when opening the Customer account with PayPal. If you do not have a PayPal account, please note the respective
terms and procedures of PayPal:
https://www.paypal.com/de/webapps/mpp/ua/privacywax-full?lo-cale.x=de_DE

- by cash payment upon collection 

§ 6 - Delivery

(1) The delivery times stated for the products begin on the day following the day of the conclusion of the contract or, in the case of prepayment, the Customer's payment instruction
to their payment service provider. Delivery will take place no later than within the stated delivery time. If the last day of the delivery period falls on a Saturday, Sunday, or a state-recognized general holiday at the place of delivery,
the next business day shall take its place.

(2) In the event of delivery outside of Germany, the latest delivery time stated for the products is extended by 5 to 15 business days for deliveries within the EU member states.

(3) In sales to entrepreneurs, the risk of accidental loss and accidental deterioration passes to the Customer upon delivery of the sold item to the freight forwarder, carrier, or other person or entity designated for the execution of the shipment.

§7 - Retention of Title

(1)Until all claims arising from the contract are fulfilled, the delivered goods remain the property of the Seller.

(2) In sales to entrepreneurs, the following extended retention of title applies:

2a) In the event of the alienation of the reserved goods, the Customer hereby assigns their claim from the resale to the buyer with all ancillary rights to the Seller as security, without the need for any further special declarations. The assignment includes
any outstanding claims. However, the assignment is only valid to the extent of the amount corresponding to the price of the reserved goods
invoiced by the Seller. The Customer remains authorized to collect the
claim even after the assignment. The Seller's authority
to collect the claim itself remains unaffected. However, the Seller will not collect the claim as long as the Customer complies with their payment obligations from the proceeds received,
does not default on payment, or there is no suspension of payment.

2b) The supply and processing of the reserved goods by the Customer always takes place on behalf of and on account of the Seller. In this case, the Customer's right of expectancy in the reserved goods continues to apply to the processed or worked-on reserved goods. If the reserved goods
are processed with other goods not belonging to the Seller, the Seller acquires co-ownership of the new item in the ratio of the invoice- final amount of the reserved goods to the other processed items at the time of processing. The same
applies in the event of mixing. If the mixing occurs in such a way
that the Customer's item is to be regarded as the main item, it is
deemed agreed that the Customer regularly transfers co-ownership to the Seller
and holds the resulting sole ownership or co-ownership for
the Seller.

2c) As long as the title has not yet passed, the Customer must
immediately notify the
Seller in writing if the delivered reserved goods are seized or subject to other third-party interventions.
The Customer is obliged to provide the Seller with all information
and documents required for a third-party opposition action
pursuant to § 771 ZPO.

2d) The Seller undertakes to release the securities due to them
at the Customer's request, provided their value exceeds the claims to be secured by more than 10%.

§8 - Liability for Defects

(1) In sales to entrepreneurs, the limitation period for defects
in new goods is one year from the transfer of risk . For used goods,
rights and claims due to defects are generally excluded.
The limitation period does not start anew if replacement goods are delivered within the scope of the liability for defects.

(2) In sales of used goods to consumers, the limitation period for defect claims is one year from the delivery of the goods to the buyer. Reconditioned engines are to be regarded as used goods.

(3) For engine sales, a limitation period of one year from the transfer of risk or an operating mileage of 60,000 km applies. By contrast, for commercial engine purchases, a limitation period of one year from the transfer of risk or an operating mileage of 40,000 km applies.

(4) For entrepreneurs, the statutory limitation periods for the recourse claim pursuant to § 478 BGB remain unaffected, the same applies to entrepreneurs and consumers in the event of an intentional breach of duty and the fraudulent concealment of a defect. In sales to entrepreneurs and consumers, it also applies pursuant to the following paragraph (6) that these limitations of liability do not extend to claims for damages and compensation for expenses that the buyer can assert due to a defect.

(5) Further claims of the buyer for any legal reason whatsoever are excluded. In particular, no liability is included for damages
that did not arise from the scope of delivery itself. For lost profit, reimbursement of wages, late payment penalties or
other financial losses of the buyer.

(6) In sales to a merchant in the commercial law sense (§ 1 HGB), the commercial inspection and notification duties apply within the meaning of
§ 377 HGB. If the statutory notification duties are not fulfilled,
the goods are deemed approved.

(7) In the event of injury to life, body, or health, the Seller is fully liable on any legal basis. This also applies in cases of intent and warranty promises or if liability is required by mandatory  legal provisions.

(8) The hourly rate for warranty work  is a maximum of 67 EURO net. The regulated hourly rate serves to minimize damage
and not to optimize profit

(9) The working time is billed according to the manufacturer's specifications.

(10) The warranty claim will be sent after receipt of damage / warranty claim.
This gives Motorheld24 GmbH the repair order for the reported damage. Without a
warranty claim, no processing of the case will be started.
Incurred costs will be charged to the buyer / seller depending on the cause / outcome of the damage. If no old part is returned for inspection and damage diagnosis
at the time of purchase, any error sources cannot be documented
and consequential damage to the delivered engine due to defective auxiliary parts
cannot be excluded.

(11) In principle, the following are excluded from the warranty:
Components/vehicle parts and assembly material that the Customer has supplied externally.

(12) Transfer of costs in the event of warranty rejection: 

Should the warranty be rejected, the incurred costs
for transport (freight costs for engines, 1.45 €/Km for vehicles)
as well as those for damage analysis will be passed on to the applicant.
Repairs will then only take place in consultation with the applicant.

(13) Otherwise, the statutory provisions apply.

§9 Warranty Exclusion

Damage and consequential damage that arise because external units and auxiliary parts not included in the scope of delivery,
as well as installation and maintenance,
are defective or were defective. Consequential damage that arises from continued driving
in the event of damage (without oil, insufficient or no oil pressure), coolant, overheating, wrong fuel or oils,  porous/leaking hoses are not covered by the warranty obligation.

§9.1 Warranty Exclusion
Motorsport items, sport engines, as well as components individually manufactured to the customer's specifications;
engines, engine blocks, and cylinder heads are
excluded from the warranty.

§10 Motorsport use/modifications/tuning/testing purposes
The use of third-party software or parts, subsequent manual modifications to the engine by the buyer or a third party, use for motorsport purposes (e.g., ¼ mile races, burn-outs) and such use that goes beyond average and customary use in public road traffic is at the owner's own risk and does not fall under our warranty obligation. Goods
purchased from us are not intended for use in motorsport events
of any kind. Such use beyond the average customary use on the road
is at the owner's own
risk. The same applies if the goods are modified or repaired by the buyer or a third party after receipt, or if tuning measures are carried out on the
delivered item/engine. Furthermore, it is agreed that damage or defects caused by use for testing purposes
of any kind and or by testing bench loads will be regarded without exception as intentional. In such cases, this will be borne without exception by the
buyer and the warranty claim will expire.

§11 - Old parts
(1) The buyer undertakes to return an old part when purchasing an engine.

(2) Until the old part is returned, the Customer provides the Seller with an old part deposit,
which will be refunded to the buyer after receipt of the old part.

(3) All attachments on the old part will be treated as waste and not kept.

§12 - Vehicle downtime
In the event of a delay in repair caused by the Customer, a daily flat rate of 5.00 € per day will be charged starting from the 8th calendar week.

§13 - Contract language
The contract language is German.

§14 - Final provisions

(1)The law of the Federal Republic of Germany applies.

(2) The choice of law pursuant to paragraph 1 applies to consumers within the meaning of § 1 paragraph 2 sentence 1 only to the extent that the protection provided by mandatory provisions
of the law of the state in which the consumer has their habitual residence is not deprived.

(3) The provisions of UN sales law do not apply.

(4) If the Customer is a merchant, a public law legal entity, or
public law special fund, the exclusive place of jurisdiction
for all disputes arising from this contract is the business seat of the
Seller. The same applies if the Customer has no general place of jurisdiction
in Germany or the EU, or if their residence or habitual
residence is unknown at the time of filing the lawsuit.

Information
Dispute resolution procedure
In accordance with Section 36 of the German Consumer Dispute Resolution Act (VSBG), we are required
to inform you as follows:

We are not willing and
not obliged to participate in any dispute resolution procedure.

I hereby confirm that I have read and received
the general terms and conditions of Motorheld24 GmbH.

Location,
Date Signature

Dear
customer, please observe the installation instructions!

Please read the installation instructions, which are supplied with every product, carefully.

Warranty is only recognized upon written notification, accompanied by the installation
instructions signed by the buyer and stamped by the
certified automotive workshop,
in conjunction with the
installation calculation.

When purchasing an engine, the price was set based exclusively on the engine without any
ancillary components. All auxiliary devices and ancillary components are not included and are therefore excluded from any warranty claims, as are any consequential damages. To prevent any damage,
you should replace all auxiliary devices. Before installation, check the product for fit and damage.

Installation:

•Oil-lubricated or water-cooled spare parts are generally supplied without
operating fluids.
We are not liable for damage caused by missing or incorrect filling, or by filling with unsuitable operating fluids. Always check important auxiliary devices such as the battery, alternator,
carburetor/injection system (injectors, fuel injectors), preheating system, temperature and oil pressure warning system, engine ventilation system,
intake and exhaust manifolds (clean if necessary), flywheel and pulleys, turbocharger, EGR, intercooler.

• Always replace auxiliary devices, cylinder head gaskets, water pump, viscous
coupling, oil filter,
fuel filter, air filter, timing belt and tensioner pulleys /
timing chain, thermostat, spark plugs (observe manufacturer specifications
), other belts and seals.

 • The cooling system must be bled according to the manufacturer's specifications. Remember that in water-cooled
engines, the heating system and
its hoses are part of the cooling system and must also be bled. 

• Replace the thermostat together with the seal.

• Set the valve clearance, carburetor/injection system and ignition according to the manufacturer's specifications before
test-running the engine.

•Check the oil and coolant levels.

•Before starting the engine: Turn the engine over without ignition until the oil pressure warning light
goes out, indicating that the lubrication system is filled. After starting, the warning light should go out within a few seconds. Set the ignition system and
carburetor/injection system
correctly and check for oil or water leaks. Do not let the
engine run
at idle for hours. Do not undercool the engine during the test run with water that is too cold,
e.g. when operating without a thermostat. During the test run,
let the engine warm up briefly at an increased
idle speed (approx. 1500 rpm) so that the piston rings and
cylinder are sufficiently supplied with lubricating oil.

•Check the valve clearance, carburetor setting or injection system and ignition again, as well as, if
necessary, the tightening of the cylinder head bolts according to the
manufacturer's specifications. 

•Perform a
test drive with varying loads between ½ and ¾ of full load, and only then - but only
slowly and briefly - increase to full load. It is recommended that during the first 1000 km, the engine is
loaded only to ¾.

•For electronically controlled automatic transmissions, the
transmission control unit must be adjusted by
a specialist workshop after replacement.

_________________________
________________________________________

Date
/ Location Stamp and signature of the certified automotive workshop

By signing the installation instructions, the customer /
workshop confirms that all points have been observed and that this can be documented. There is no
warranty for used goods in B2B (business-to-business) transactions. The installation instructions were sent by email and also
supplied with the engine.

END